Refund Policy
We strive to ensure our customers are satisfied with their purchases. If you are not fully satisfied, please review our refund policy below.
Eligibility for Refunds
- Refunds are available for defective or damaged products.
- Requests must be made within 7 days of receiving the product.
- Proof of purchase and photos of the defect/damage are required.
Non-Refundable Items
- Custom or personalized stickers.
- Products damaged due to misuse or improper application.
Refund Process
- Approved refunds will be processed within 7-10 business days.
- Refunds will be issued to the original payment method.
For refund inquiries, email us at sales@ussz.ca.
Return Policy
If you’re not happy with your order, we’re here to help with our hassle-free return policy.
Eligibility for Returns
- Products must be unused and in their original packaging.
- Returns must be initiated within 14 days of delivery.
- Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
Steps to Return a Product
- Contact our support team at sales@ussz.ca to initiate the process.
- Provide your order number and reason for the return.
- Ship the item back to our provided address.
Replacement or Refund
- If the return is approved, you can choose a replacement or a refund.
- Refunds will be issued after we receive and inspect the returned product.
Need help?
Contact us at sales@ussz.ca for questions related to refunds and returns.